Northen Forest Warranty

Lifetime Limited Warranty

Northern Forest® Elite Premium Vinyl Siding & Accessories

Materials & Labour for Original Homeowners

50-Year Limited Warranty for Subsequent or Non-Individual Owners


Gentek Northern Forest® Elite vinyl siding and accessories (the “Product”) are warranted to you, the owner(s) of the property to which the Northern Forest Elite Product was originally applied (the “Original Owner”), by Gentek Building Products Limited (hereinafter referred to as “Gentek”). Gentek warrants the Product, under normal use and service, will be free from manufacturing defects which result in chipping, cracking, flaking, peeling, splitting or blistering, and will resist denting due to its high impact resistance. This warranty (the “Warranty”) remains in effect for as long as the Original Owner is living and continues to own the property to which the Product was originally applied. In the event there is more than one Original Owner, the Warranty will remain in effect as long as one of the Original Owners is living and owns an interest in the property to which the Product was applied.

Except for the hail damage warranty, noted herein, this Warranty covers only manufacturing defects in Product. All other causes of material failure including, but not limited to, failure, or damages resulting from faulty or improper installation, accidental or intentional damage, fire, acts of God, settlement of the building, failure of the structure (including foundation and walls), neglect, improper care, surface discolouration due to air pollution, exposure to harmful chemicals, distortion or melting due to an external heat source (including, but not limited to a barbecue grill, fire, or reflection from windows, doors, or other objects), normal and expected weathering of the surface, use of accessories that do not properly receive or secure Gentek panels, or other causes beyond the control of the manufacturer, are excluded from this Warranty. This Warranty is valid only if Gentek Product was used exclusively in the installation, applied in accordance with the installation procedures endorsed by Gentek, and if kept free of dirt and pollutants. This warranty shall not apply to siding that has been painted, varnished or similarly coated over the manufacturer’s original finish unless authorized by Gentek pursuant to this warranty.

IMPORTANT: This Warranty excludes Product which exhibits colour change as a result of normal weathering and excludes non-uniform colour change which is attributable to non-uniform exposure to sunlight. This Warranty does cover non-uniform colour change occurring when conditions result in equal exposure to sunlight. For the purpose of this Warranty, “normal weathering” refers to all local conditions affecting exposure to sunlight or other sources of ultraviolet light as well as any extreme climatic or atmospheric conditions which typically cause coloured or painted surfaces to fade, darken, chalk or to accumulate dirt or stains. Gentek has no control over those conditions or the extent to which their effect will vary according to the air quality and or geographic location of your home.

Even though fading may be excluded under the terms of this Warranty as normal weathering, for as long as the original property owner(s) are living and are the owners of the property to which the siding was applied, Gentek will cover fading on the following basis: Gentek upon notification and validation of the complaint, will, solely at its option, either repair, replace or refinish (providing both material and labour) products that have faded as a result of normal weathering or ultra violet exposure, provided that such fading is in excess of Delta E 3 Hunter Units, as determined by Gentek in accordance with ASTM D2244.

All Product failure, other than that caused by hail damage (which is covered herein), will be remedied by Gentek by repair or replacement of material in accordance with the applicable terms and conditions of this Warranty. Gentek shall be entitled to examine the Product for which a claim is made prior to its removal, as a precondition to the validity of any claim pursuant to the present Warranty. This may involve the removal of a small sample of material for laboratory analysis.


Gentek hereby provides a limited warranty on the Siding Products damaged by hail, provided that such hail damage is not covered by a homeowner’s insurance policy, or other such insurance coverage. If such hail damage is not covered by insurance, then Gentek will furnish to the Original Owner, at no cost, replacement material equal in quantity to the material damaged by hail. Gentek will furnish to a subsequent owner (to whom the Original Owner has transferred this Warranty in accordance with the terms hereof) replacement material equal in quantity to the material damaged by hail, provided the subsequent owner pays a prorated portion of Gentek’s then list price for the material and such prorated portion to be in accordance with the warranty claim schedule attached hereto. The owner shall be responsible for the payment of all installation, labour, freight costs and for the purchase of any additional siding intended to replace undamaged product(s).

To obtain service under this Warranty, you must notify Gentek at 1001 Corporate Drive, Burlington, ON, L7L 5V5 within thirty (30) days after the defect has first come to your attention. Such notification must include your name and address, the name and address of the dealer from whom you purchased the product, or the name of the contractor who installed the product on the home, the date of purchase or installation and a brief description of the defect. You must supply original proof of purchase or installation to register your complaint.

If you choose to exercise your rights under this Warranty, do not begin any repairs prior to writing to Gentek and receiving its permission to do so. Some methods of remedy may ruin the Product making it impossible for Gentek to repair. Further, Gentek must have a reasonable opportunity to inspect the Product for defects before repairs are begun.


While Gentek vinyl siding is one of the most durable building products materials available today, it will, however, require occasional cleaning like any other product which is exposed to atmospheric conditions. If your Gentek siding should need to be cleaned, the following simple cleaning procedure should be scheduled annually or as often as conditions demand: The cleaning solution should be applied to the soiled surface by means of a soft rag, sponge, or soft bristle brush with gentle rubbing action. A long-handled car washing brush is ideal for this purpose. Do not rub vigorously so as to create glossy areas over the satin finish of your siding. To avoid streaking, it is recommended that you start washing from the bottom and go to the top, rinsing frequently with fresh water from a garden hose.

  1. Simple Cleaning – For surface soil or stains resulting from industrial fallout, tree sap, insecticides, or chimney fumes, the use of non-abrasive household detergent is recommended: 1/3 cup of household detergent (i.e. Tide) per gallon of water.

  2. Stubborn Stains – For heavy atmospheric dirt and stubborn stains the following procedure should be used: 1/3 cup of household detergent (i.e. Tide), 2/3 cup trisodium phosphate (i.e. Soilex), 1 gallon of water.

  3. Mildew Accumulation – In some locales, mildew may be a problem. It appears as black spots and is usually first detected in areas not subjected to rainfall, such as under eaves and porch enclosures. Mildew is easily removed by using the basic cleaning solutions of stubborn stains with addition of sodium hypochlorite: 1/3 cup of household detergent (i.e. Tide), 2/3 cup of trisodium phosphate (i.e. Soilex), 1 quart sodium hypochlorite 5% solution (i.e. Clorox), 3 quarts of water.

  4. Tar, Caulking Compounds and Similar Oil Substances – Apply a small amount of mineral spirits directly to the substance. Rinse immediately with clean water.

CAUTION: Do not exceed the recommended concentrations of cleaners; to do so may cause damage to the siding. Avoid skin and eye contact with cleaning solutions.


(Effective March 1, 2007)

Claim Made by:

Number of Years (After Original Installation) Within Which Claim Is Made:

Material and Labour Costs Borne by Gentek*:

Original Owner

Anytime during original purchaser’s life, provided Original Owner still owns property to which Premium Product was applied.............100%

Subsequent Owner or Non-Individual Property Owner(s)

0-5 years.....................................100%

6 years ........................................90%

7 years ........................................80%

8 years ........................................70%

9 years ........................................60%

10 years ......................................50%

11 years ......................................40%

12 years ......................................30%

13 years ......................................20%

14 to 50 years.............................10%

50+ years ....................................0%

*Material Cost means Gentek Building Products’ list price for material.

Click Here for Gentek General Warranty

Cormack Builders Limited - 1310418132589.jpg

Click Here for Sequoia Select Warranty

Cormack Builders Limited - 1310417738357.jpg
Copyright Cormack Builders Limited 2018 - Legal
Created by

Legal notice